Fujitsu tablet pc STYLISTIC Q704 Manual

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100 Pages English

Fujitsu tablet pc STYLISTIC Q704
Troubleshooting and tips
SmartCard reader is not recognised
Cause
Troubleshooting
Chip card inserted incorrectly.
► Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwards.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN forgotten ► Ifyouworkinanetwork
, contact your
system administrat
or, who can unlock your
Tablet PC with a supe
rvisor PIN.
User and/or supervisor SmartCard lost
Cause
Troubleshooting
User and/or supervisor SmartCard lost ► If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
► If you have lost the Supe rvisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Su pervisor SmartCard.
► IfyouhavelostbothSmartCards,youcan
no longer boot your system. Please contact
our Service Desk. You must pro vide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).
SmartC
ard lost
Cause
Troubleshooting
SmartCard lost ► If you work in a network, contact your
system adm inistrator, who can boot yo ur
Tablet PC with a Supervisor SmartCard.
Fujitsu 81
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